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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caleb Benton

January 23, 2026

5  out of  5
rating by Caleb Benton
"Very helpful accidentally left with a paper they needed and they helped me get it back to them."
We responded:
"Thank you so much for your feedback Caleb! Glad we were able to help you out. Let us know if you need anything!"
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Sheila Anderson

January 20, 2026

5  out of  5
rating by Sheila Anderson
"Friendly staff and very helpful"
We responded:
"Thank you so much Sheila! So glad to be able to provide with the great service you deserve."
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Jana

January 5, 2026

5  out of  5
rating by Jana
"They were on key with getting the job done, quickly & returned phone calls. I feel there’s no falling through a crack with this agency & I speak from experience"
We responded:
"Thank you so much for your feedback! We take our role to provide the best in customer service very seriously. Please let us know if we can assist further in any way!"
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Eric Grossman

December 29, 2025

5  out of  5
rating by Eric Grossman
"Quick to answer the phone. Easy to work with answered all questions with understandable information. Great service didn’t hide or try to add unwanted coverages. Would recommend."
We responded:
"Thank you so much for your feedback Eric. Glad to help with your insurance. We make insurance quick and easy!"
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ss mervine

December 18, 2025

5  out of  5
rating by ss mervine
"Absolutely the best staff! Thanks ladies"
We responded:
"Thank you so much for the feedback about my team. I totally agree. 😊 We make insurance quick and easy. "
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William Defferding

December 9, 2025

5  out of  5
rating by William Defferding
"Very pleased with your office, and the very cordial experience. Many thanks to Destiny and others, as I had problems in decisions. THEY are a great asset to the community, very patient! Bill D."
We responded:
"Thank you so much for your positive feedback about my team in McAlester! We look forward to continuing to provide you with great service for all your insurance needs! If there is anything else we can do for your insurance needs, just let us know! "
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Nolan Stewart

December 8, 2025

5  out of  5
rating by Nolan Stewart
"Great experience"
We responded:
"Thank you for your 5-star review! We are so thankful for your feedback. Please let us know if we can further assist you with your insurance needs!"
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Myra Nave

November 21, 2025

5  out of  5
rating by Myra Nave
"They are easy to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I love to make insurance quick and easy. We are happy to be your good neighbor here in McAlester, OK! "
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Plunkett Turman

November 5, 2025

5  out of  5
rating by Plunkett Turman
"Very helpful and polite!"
We responded:
"We’re honored by your positive feedback. My McAlester team and I focus on providing customers with great service that is prompt, professional, and polite! We make insurance quick and easy."
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Justin Phillips

November 3, 2025

5  out of  5
rating by Justin Phillips
"Had a great experience with moving all of my insurance over to State Farm, Bailee was awesome and provided all the help in information I needed! They were able to lower my auto insurance and got me a great price on homeowners insurance."
We responded:
"So glad we were able to help with your auto insurance and homeowners insurance. We love to help people bundle and save! Please let us know if you need anything else."
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John Fleischman

October 24, 2025

5  out of  5
rating by John Fleischman
"They made it real easy for me.They did everything for me"
We responded:
"Thank you for your review! So happy my McAlester team could help. We make insurance quick and easy!"
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Amanda Mosco

October 6, 2025

5  out of  5
rating by Amanda Mosco
"Friendly, helpful and timely customer service ☺️"
We responded:
"Thank you for reviewing my State Farm office. My team and I strive to provide customers with the best in customer service. If you ever need assistance with any of your insurance needs, please let us know."
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Shirley Thompson

October 3, 2025

5  out of  5
rating by Shirley Thompson
"Bailee was very helpful getting me car insurance at a better rate than I had before. Got really good coverage on my home also. Thank you Bailee for your help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our McAlester State Farm office (and Bailee). We are thrilled to help you with your auto and home insurance (but not surprised). If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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faris addal

September 26, 2025

5  out of  5
rating by faris addal
"Professional, courteous, genuine attention"
We responded:
"Thank you for your feedback! We’re so pleased to know our commitment to provide the best service to you is noticed and appreciated. Please do not hesitate to contact us if you have any questions."
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Vanessa Hernandez

September 25, 2025

5  out of  5
rating by Vanessa Hernandez
"Called and spoke with Tia. She helped me save money by switching to State Farm! She was very knowledgeable, polite, and helpful. Quick and easy process. Easy to understand. Will be recommending friends and family to make the switch as well!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your motorcycle insurance and auto insurance needs. If there is anything else we can do to help, please let us know! "
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Cici Ford

September 24, 2025

5  out of  5
rating by Cici Ford
"Tia was amazing in getting me all set up on my car insurance, and even saved me money!!!"
We responded:
"Thank you so much for your review! Providing you with top-notch service is our biggest priority. If you have any questions about your auto insurance or about any other insurance needs, please let us know."
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Marsha Robeson

September 11, 2025

5  out of  5
rating by Marsha Robeson
"Great customer service. Tia is so personable and friendly. Awesome staff."
We responded:
"We’re honored by your review. Tia and the rest of my team take great pride in providing incredible service. We appreciate your business and look forward to continuing to help you with your insurance needs."
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Carissa Middleton

September 2, 2025

5  out of  5
rating by Carissa Middleton
"Tia was very helpful!"
We responded:
"Thank you for reviewing our State Farm office! Tia has been with me for over ten years and is so friendly and knowledgeable. We’re thrilled she provided you with a positive experience; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Dianne Oxley

August 18, 2025

5  out of  5
rating by Dianne Oxley
"Friendly and Efficient Customer service."
We responded:
"Thank you SO MUCH for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Pat Brochu

July 31, 2025

5  out of  5
rating by Pat Brochu
"Been with state farm ross eaton for 25 yrs.always very pleased.staff is very friendly and helpful."
We responded:
"Thanks for reviewing our State Farm office Pat! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We appreciate your tenure with our office look forward to continuing to support your insurance needs for another 25 years."
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Cheyenne Phillips

July 24, 2025

5  out of  5
rating by Cheyenne Phillips
"HIGHLY suggest using Ross Eaton for all of your insurance needs!! The girls in the office are always willing to help and answer all of my off the wall questions I have!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything we can do to assist with your insurance needs, please let us know. 😃👍💪"
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melynda reed

July 2, 2025

5  out of  5
rating by melynda reed
"Tia and Destiny are the best and they made the whole process easy, thank you!"
We responded:
"Thank you for your review. One of our goals is to make insurance quick and easy. Please let us know if we can do anything else for you."
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Veronica Miller

May 29, 2025

5  out of  5
rating by Veronica Miller
"Worked very hard to get us the coverage we needed"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Brant McFarland

May 21, 2025

5  out of  5
rating by Brant McFarland
"Very fast service. Thanks so much."
We responded:
"Glad to hear that Brent. So happy to be able to help with your insurance needs! We make insurance quick and easy!"
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Sherry Marler

May 1, 2025

5  out of  5
rating by Sherry Marler
"They are really easy to work with and very polite."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with excellent service. If there is anything else we can do for your insurance needs, just let us know. 😊"